elderly care

At “Upwell Home Health” we have significant concerns for the health & wellbeing of our elderly, vulnerable population who are currently forced into the confines of their homes, due to the COVID19 pandemic.

Many individuals within this population have lost many of their usual supports, exercise & recreational activities & social connections that are vital for their physical, mental & social wellbeing.

“Upwell Home Health” aims to solve this problem through delivering a full suite of in-home healthcare services to our local elderly & vulnerable community (home visits).

“Upwell Home Health” Services Include:

“Upwell Home Health” Services Cover:

  • Individualised exercise & movement programs
  • Falls prevention & balance
  • Pain & injury management
  • Mental health support & monitoring 
  • Nutritional support & meal delivery (with our partner “We Feed You“).
  • Social support and regular ‘in-person’ check-ins
  • Use of technology to help connect with family & friends

“Upwell Home Health” is for those who:

  • Are currently not leaving their home
  • Have lost social supports due to the COVID19 pandemic
  • Are becoming deconditioned 
  • Are at risk of falling in their home
  • Are seeking pain relief or injury management 
  • Are awaiting orthopaedic surgery or recovering from surgery
  • Have Parkinson’s disease or other neurological conditions 
  • Have cognitive impairments (e.g. Dementia, Alzheimer’s)
Skype Healthcare

We Take Hygiene & Safety VERY seriously!

Physio rehab in the home
COVID-19 Safety Guidelines

What problems are we trying to solve?

covid impact

Source: Graph adapted from Victor Tseng – Pulmonary & Critical Care Physician: University Of Colorado.

  • A ‘once-in-a-lifetime’ problem, whereby the majority of older Australians have been forced into their homes due to COVID-19, with very little planning, advice or management strategies to prevent physical, mental & social health decline.


  • Tackle an unidentified and significant problem before it takes full effect. The focus is preventative care, independent management strategies, tailored and structured healthcare goals.


  • Provide peace of mind to loved ones of older Australians that their health needs are being met. Furthermore, reassurance for them that preventative healthcare services are operating to maximise the long, active, healthy lives of our currently vulnerable community.


  • Minimise the burden of disease, falls, and mortality amongst our elderly ‘in-home’ community that will increase due to lack of mobility & supports during the current COVID19 crisis.


  • Ensure our elderly and vulnerable ‘in-home’ population have access to nutritious, healthy & delicious food during the COVID-19 pandemic (see below for our partnership with the amazing “We Feed You” meal delivery service). 

Nutritional Support & Meal Delivery

Physiotherapy in the home
elderly nutrition

We are excited & proud to partner with our favourite meal delivery company “We Feed You” to help support our elderly and vulnerable ‘in-home’ community members (trust us, we’ve tested them all).


At “Upwell Home Health” we have identified that the elderly and vulnerable ‘in-home’ population can not access good food / nutrition at this time due to COVID-19 isolation restrictions and loss of support services. This means they will either become malnourished or family members (sons & daughters) will be under ever more pressure to shop, prepare and cook for their own families at home, plus their elderly parents, during this COVID-19 isolation period.


Given we will be visiting this population in their homes for healthcare purposes, we saw an amazing opportunity to partner with our friends from “We Feed You” to ensure our elderly & vulnerable ‘in-home’ community members have access to the most nutritious, healthy and delicious pre-prepared meals on the market.


Note: “Upwell Home Health” will offer the “We Feed You” service free-of-charge and will not mark-up any meals. This will ensure access to affordable, high-quality meals, ranging from $8-$11 when purchased as 10 packs (one week of food for lunch & dinner).

Why “We Feed You”?

Well, firstly, “We Feed You” are a much loved & trusted part of the “Upwell Health Collective” community and we LOVE working with & supporting people who are doing amazing things.


They are also little different to the rest. How so? Well, for starters, their ‘food’ team Dave & Charlotte bring award winning, chef prepared meals to your home. Dave is an exceptional chef with 7 years as ‘Head Chef’ at iconic Melbourne restaurant MoVida. Charlotte has been trusted to cook for clients around the world as a Private Chef and is also a highly experienced nutrition expert and Dietitian.


Dave and Charlotte ensure all the produce in the We Feed You kitchen is of the highest quality, and their meals are free of added preservatives. They insist, based on their experience, that We Feed You meals are frozen. Why? Because it’s the most pure, oldest form of preservation, that locks in all nutrients and goodness. Nothing is tampered with.

Fees, Rebates & Payments:

We want to make our “Upwell Home Health” process as easy as possible. This includes such features as our multiple payment options & walking you through any fee rebates that you are entitled to, including:


  • Private Health Insurance
  • ‘My Aged Care’ Package Provider
  • Medicare
  • NDIS


We will also ensure you have access to one of our ‘Client Experience Officers’ to help you through this process.




With the financial burden that our community is currently facing with the COVID-19 crisis and to ensure that this burden does not come at the expense of vulnerable community members accessing the highest level of healthcare, we have reduced our consultation fees by 20% across our “Upwell Home Health” services.


We will also offer FREE travel if your residence is within 5km of our premises at 436 Burke Road, Camberwell 3124. This encourages our vulnerable community members to start or continue their healthcare supports and allows our team to continue doing what they love during this very difficult time.


  • Physiotherapy, Podiatry & Exercise Physiology: Home Visits (60 minutes) = $159.00 – inclusive of:
    • 60 minutes ‘one-on-one’ with your Practitioner
    • Customised exercise program &/or injury management plan
    • Meal delivery setup & ordering with our partners at “We Feed You
    • Travel to & from your home (FREE under 3km)
    • Follow-up work where required (e.g. ordering of equipment, sending educational material, social supports follow-up etc.)
    • Monitoring & reporting to family members (we will update family members on the status & care of their love ones.)
  • Travel:
    • FREE within 3 km of Upwell Health Collective’s premises at 436 Burke Road, Camberwell 3124.
    • $30 flat fee between 3km – 5km (flat fee inclusive both ways – usually up to 15 minutes travel in each direction).
    • $50 flat fee between 5km-10km (flat fee inclusive both ways – usually up to 20-25 minutes travel in each direction).
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