Online Video Consults are going to become an integral part of the healthcare industry in the current landscape due to COVID-19. Your health and access to a high level of healthcare services doesn’t have to stop. We live in a world of endless information and what to make sure you’re getting the right information regarding your health.
At Upwell Health Collective, many of our clients already utilise online video consultations and we are increasing awareness of this service due to the COVID-19 situation. We are extremely confident in our ability to assist you in achieving your health goals through our online consultations.
Online healthcare consultations are very similar to your normal healthcare appointments but you get to stay in the comfort of your own home and access your care through your screen.
A common misconception is that online consults are of lesser value than in-person sessions. but the facts are that 75% of our face-to-face consults are made up of non-contact interactions. These include an in depth interviews to identify why you are here and your healthcare goals. This information will then inform how we develop your customised clinical pathway.
At this point, we also do a thorough movement analysis and assessment of your range of motion (ROM), give you a specific diagnosis and follow-up with tailored education and advice. Most importantly we can then create your individualised rehabilitation program utilising basic equipment around the home to facilitate treatment.
Despite how much our clients love coming into the beautiful environment and community we have built, in the current landscape, online video consultations is an incredible alternative during times where it may be easier for you to stay home.
Essentially, anybody can use telehealth provided they have a screen such as a computer, laptop, tablet or phone, and the application (software) of which we provide free of use. The majority of our online video consults (telehealth) are with clients who:
The active component of your online video consult (telehealth) may include home exercises, self-massage, mobility work or stretching.
It really is that simple. No tech ‘jargon’ or complex instructions to follow, even our Dad’s can do it! ha!
With the creativity and innovation of our team here at Upwell, as well as basic items around the house, we can treat anything thought out online video consults (telehealth) that we would otherwise treat face-to-face in our centre. If you don’t have access to basic items, we are also offering all Upwell clients small equipment packages of your absolute essentials consisting of items like foam rollers, muscle release balls and resistance bands.
With a large team of collaborative health professionals at Upwell Health Collective, we can treat the following conditions via online video consults (telehealth).
We want to make your online video consultation (telehealth) as easy as possible. This includes such features as our seamless online payment portal & walking you through any government or private health insurance rebates that you are entitled to, with recent announcements from the Federal Government significantly extending our clients access to ‘Telehealth’ funding. We will also ensure you have access to one of our client experience officers to help you through this process.
With the financial burden that our community is currently facing with the COVID-19 crisis and to ensure that this burden does not come at the expense of accessing the highest level of healthcare, we have significantly reduced our online video consultation (telehealth) fees by 42% across all services and extended all appointment times. This also encourages our community to start or continue their care and allows our team to continue doing what they love during this very difficult time.
Please talk with our friendly reception team on (03) 8849 9096 or your therapist regarding medicare and private health insurance rebates.